Contact Information
2536 7 Ave NE, Calgary, AB T2A 2L7
Toll Free 1-855-595-1855
Local: 587-897-7828
Fax 1-855-446-4464
Email: info@rtbtours.ca
Office Hours: 9am- 6pm
Connect With Us
Contact us
Thanks for your message! We’ll be in touch soon.
Frequently Asked Questions
Tours & Charters
Yes we do! Banff and Lake Louise are beautiful places to visit summer or winter and we wouldn’t want you to miss out. For more information on our tour schedule, click here.
If you'd like more information on chartering a bus to Banff or Lake Louise, please call us at 1-855-595-1855 or send us an email ges@rtbtours.ca.
Yes we do! Drumheller is location in the heart of the Badlands, where many dinosaur bones were discovered. The famous Royal Tyrrell Museum is one of our stops as is the Atlas Coal. For more information on this tour schedule, click here.
If you'd like information on chartering a bus to Drumheller, please call us at 1-855-595-1855 or send us an email ges@rtbtours.ca.
Currently our Evening Tour of Calgary are on hiatus however we are working to bring you an updated tour in the very near future.
Here are 3 ways you can buy your ticket(s) ...
1. Right on our website. Our booking system partner offers the highest level of encryption ensuring your credit card information is safe.
2. Participating hotel concierges.
3. Give us a call at 1-855-595-1855 and we will be happy to help you with tour or charter inquiries
All our tours depart from the base of the Calgary Tower located at 101 9 Ave SW. We meet just beside the blue Downtown Core City Centre Information kiosk. Please ensure you arrive 10 minutes prior to departure.
Each tour we offer comes with a clean van or mini coach, professional, energetic and friendly driver who is also your guide, complete with full commentary.
Our Banff tours, include admission to Banff National Park. If travelling to Drumheller, admission to the Royal Tyrrell Museum, the Atlas Coal Mine and the East Coulee School museum and lunch are included.
(NOTE: the Atlas Coal Mine has a strict "No Open Toed Shoes Policy". You must wear proper closed toed shoes. There are no exceptions.
As in all of our tours, complimentary bottled water (2 bottles per person) is offered to all of our guests to remain hydrated.
Your tour booking is valid for the tour date you selected.
Children are most welcome on our our Banff Tours. For children under 40 lbs (18 kg) or under 6 years of age, the law states an appropriate child safety seat must be used and the child must be properly secured into the seat. (We do not supply car seats). Enquire at www.littletraveller.ca for car seat rentals.
Children under the age of 6 years are not recommended for the Drumheller Tour.
Our tours are very popular, and we wouldn’t want you to miss out. We recommend that you book your tour as soon as you can to avoid seeing "Sold Out". When purchasing online or through a concierge in advance, you will guarantee your spot as long as the tour is not sold out!
Absolutely! For groups of 10 or more, call us at 1-855-595-1855 for more information.
When booking directly through us, credit cards are charged once the minimum number of passengers has been met. Should the minimum number not be met, tour may be cancelled 48 hours prior at operator’s discretion.
Refund policy for all public tours (when booked through us directly) are as follows:
- Full refund up to 5 days prior to travelling
- 50% refund with less than 5 days and more than 72 hours prior
- No refunds with less than 72 hours prior to travelling (exchanges for different tour date only)
*Based on availability
Contact us at 1-855-595-1855 for additional information or email us at ges@rtbtours.ca
Our Private Tours run year-round for more information Click here.
We are always interested in what our guests have to say, and we read every comment. We are always looking for ways to improve our services. You can email our president directly at tony@rtbtours.ca. We know he would love to hear from you! Send us your photos of while you were on our tour and we'll add them to our gallery. You can also submit a review on TripAdvisor or Viator.
Our Banff National Park tour as well as our Drumheller tours are 11 hours in length.
We have 2 different size of vehicles that we operate for our tours. The most popular are our 13 passenger high top vans. We also have a 25-passenger mini coach. They are more efficient to operate and consume less fuel than larger buses! Because of their smaller size, your tour will be more personal, and may allow you to see places where larger coach buses are prohibited from driving. To see our vehicles, click here
We will make your tour a memorable one with us rain or shine. Umbrellas may be available should the weather not cooperate. Unfortunately, we have no control over Mother Nature.
For the Calgary Tower pick up location, look for the Blue City Centre Information sign just out in front of the Calgary Tower. Our driver will be in that vicinity. It is always important to leave us your cell number. That way we can call you with any updates.
Weather in Alberta, especially in and around the mountains is very unpredictable. Always be prepared. Good walking shoes are recommended as well as a hat. Mother Nature can hit us with different weather patterns all year long!